We welcome your questions and will endevour to answer them
as soon as practicable
These are some questions we are asked the key is Q= questions asked. R.= our reply to the question if your question is not listed you can email it through following this link firstname.lastname@example.org or use the form opposite.
Q. We are travelling through in December and bringing our hunting dogs. Do you allow dogs at your motel?
R. Normally pets and animals are not permitted at the Motel. Depending on the season allowances can be made!! However prior approval should be sought before arrival.
We also suggest you read through the Department of Conservations policies on dogs within the Westland National Park
Q. We have been told it is very cold in Franz Josef what do we have to bring with us?
R. Franz Josef being in a rain forest can be wet we suggest that you bring a good wet weather jacket all seasons. We suggest during the winter months June through to December you bring regular winter style clothing.
Note: All the Tour operators supply the correct clothing and footwear for their activities.
Q. I am travelling by Bus. How far is the Bus stop, from your motel and is there a taxi service or courtesy bus?
R. The coach and Bus lines travelling to and from Franz Josef generally drop off and pick up passengers from their Motels or Hotels the bus stops for heading north or south are in the Main street approximately 5-
There is a shuttle Bus service within the town that travels to the Glacier car park and back this service will also pick up and drop off at other destinations within Franz and Fox Glaciers. All our Bars and Restaurants do offer a home safe service and encourage a sober driver policy.
R. We don't have playground facilities on site there are 2 playgrounds within the Township a short walk from the motel. This is due to increased with further developments within the Franz Josef Community.
Q. I am planning a fishing trip to Franz Josef and the Glacier Lakes where can we Fish around Franz Josef?
R. There are several good fishing areas around Franz Josef Lake Mapourika is one and several of the rivers and creeks offer some good sport. However you must have a license to fish within the Rivers and lakes these can be purchased at the Service station or any of the West Coast information centres.
Fishing off the West Coast Beaches is free and Okarito is a great spot for fishing you can fish off the wharf if you don't want to get your feet wet or surf cast from the beach. There are some great areas for rock fishing it is advisable if fishing off the rocks you use a life jacket.
Every February Lake Mapourika Hosts its fishing contest a 3 day event with lots of prizes and the opportunity to mix and mingle with the local fishermen and learn their secret's (plenty of beer is required to extract this fruitful information) with each passing year the event and numbers of participants increase.
Q. What child care facilities are available in Franz Josef?
R. We have a playgroup that operates Monday and Friday Mornings at our local Community Centre. Other than that in short the answer is none however some parents within the Town are happy to look after children while parents are on guided walks or tours. We may also be able to arrange a baby sitting service while you are dinning. Note if you think you may need this type of service then let us know before your arrival so we can make prior booking arrangements.
Q. Do you supply breakfast?
R. We supply a substantial coninental style breakfast that can be ordered the night before. Our Towns Restaurants and Cafes offer superb cooked breakfasts and will also provide packed lunches for your tour or walk.